Using OCR Labs' digital identity verification solutions since April 2022, OYAK Securities successfully closes 9 out of 10 applications, doubling the average in Türkiye.
Headquartered in London, OCR Labs makes a difference with its operations carried out in cooperation with OYAK Securities. Thanks to OCR Labs, with which it cooperates on identity verification solutions, OYAK Securities can meet anyone who wants to open an account via the Practical Account mobile app, without going to the branch or having any physical interaction. According to the data announced by the Banks Association of Türkiye (TBB) and the Participation Banks Association of Türkiye (TKBB), 45 percent of the applications made remotely to open an account are successful, while this rate exceeds 90 percent in OYAK Securities.
‘Opening an account at a branch is a thing of the past thanks to OCR Labs solutions'
In his statement regarding the identity verification success they achieved, Erkan Ünal, the General Manager of OYAK Securities, said, “At OYAK Securities, we continue to stand by our customers by using technology effectively. Thanks to the solutions of OCR Labs, a leader in the field of digital identity verification, we can verify our users who want to open an OYAK Securities account via the Practical Account mobile app without inviting them to the branch and having them sign many documents. In addition, we can perform all the checks with a short meeting and offer a superior experience to our customers. In this way, we can reduce the error rate to almost zero while reducing the load on our alternative distribution channels.”
‘Consumer wants digitalization'
Russ Cohn, General Manager of International of OCR Labs, said, “The world is now digitalized, and consumers are asking companies to digitize and enable them to do their transactions through digital channels in the easiest way possible. With the digital identity verification solutions we have developed, users can complete their transactions without going to the branch, and organizations can complete the identity verification processes of potential customers with an accuracy rate close to 100 percent. We are very happy that OYAK Securities, which plays a very important role in presenting our solutions to companies in Türkiye, has resulted in more than 90 percent of the applications using our solutions.”
In April 2022, OYAK Securities started to cooperate with the digital identity verification company OCR Labs, allowing those who want to open an investment account to open an account and become OYAK Securities customers without having to go to the branch and sign pages of contracts. OYAK Securities account can be opened quickly and easily with digital identity verification after completing the application process on https://hesap.oyakyatirim.com.tr/ and downloading the Practical Account app.
