A First in the Industry from TotalEnergies Stations: Bi’Güzel Adds Lactose-Free Milk Option to Its Coffee Menu

13 April 2026

Bi’Güzel, operating under TotalEnergies Stations and offering food and beverage services at station markets, continues to pioneer retail transformation within fuel stations. Known for introducing firsts in the sector, the brand is further expanding its inclusive product portfolio by adding a lactose-free milk option to its coffee menu, along with hot gluten-free sandwiches.

Operating in Türkiye under the umbrella of OYAK, TotalEnergies Stations continues to expand its product range and listen closely to consumer needs through its innovative brand, Bi’Güzel. With a focus on delivering a practical and high-quality experience accessible at any time of the day, Bi’Güzel has been increasing its investments and stands out with its strong growth performance in the coffee and food & beverage categories.

An Industry First: Lactose-Free Milk and Hot Gluten-Free Sandwiches

Closely following evolving consumer expectations, Bi’Güzel has added a lactose-free milk option to its product range to make the coffee experience more inclusive. This practice, a first in Türkiye’s fuel retail sector, has been implemented in collaboration with İçim Milk and will initially be available at 19 TotalEnergies Stations locations.

For guests with gluten sensitivity or those who prefer a gluten-free diet as part of a healthy lifestyle, Bi’Güzel is also introducing hot gluten-free sandwiches—another first in the sector.

With its “quality experience anytime, anywhere” approach in mobility retail, Bi’Güzel today offers nearly 100 different products, ranging from hot and fresh sandwiches to gluten-free options, nutritious snacks, and barista-quality coffee.