Quality Certificates

 

ISO 9001 Quality Management System

  • To monitor, analyze and develop the performance of processes,
  • To improve efficiency and profitability by minimizing the losses,
  • To improve the satisfaction of clients,
  • To improve the awareness of quality of employees,
  • To strengthen communication with domestic and foreign clients,
  • To ensure continuous improvement,
  • To facilitate the selection, evaluation and tracking of suppliers,
  • To facilitate the determination and distribution of authorities and responsibilities within the enterprise,
  • To allow for the more effective use of time and resources by keeping costs under control,
  • To ensure that the documentation which will ensure the standardization of operational activities is created.

 

 

 

 ISO 27001 Information Security Management System

  • To ensure that the information assets are well defined and protected accordingly,
  • To ensure avoiding business interruptions and gaining third parties trust,
  • To improve the awareness of information security  through employees,
  • To ensure that risk prevention and mitigation activities are planned and coordinated,
  • To ensure the continuous improvement of information security system via actively reviews
  • To ensure Business Continuity,

 

 

 

 

ISO 20000 IT Service Management System

  • To achieve effective resource management and the efficient use of resources,
  • To ensure that service operations are managed from a single center through an integrated and central process management approach,
  • To improve communication and exchange of information among service departments,
  • To Communicate effectively among its clients and suppliers through the services provided,
  • To know one’s own role and responsibilities while providing services,
  • To learn from the previous experiences,
  • To provide measurable performance indicators,
  • To improve security, speed and accessibility in service processes,
  • To ensure the satisfaction of clients by understanding the needs of clients correctly and through correct services and support,
  • To ensure that service costs are monitored in a detailed way,
  • It is possible to define new services meeting the requests of the processes, clients and users,
  • To present services that are suitable for the corporate strategy and business targets,
  • To reduce the unnecessary burden of work on the employees of Information Technologies by reducing duplications,
  • To improve the satisfaction of Information Technologies teams,
  • To improve the satisfaction of employees through an accurate analysis of abilities and job satisfaction.