Quality Approach


The Quality Approach meets the expectations of our members at the highest level in the evidence of the concepts of “Leadership”, “Member Focus”, “Collaboration and Communication”, “Continuous Improvement”, “Management by Objectives”, “Process Management”, “Preventive Approach” and “Learning Organization” which are the Basic Principles of Quality Management. A comprehensive MANAGEMENT philosophy is created to cover the main objective of continuously improving our processes by also considering the happiness of our employees.

In line with the mission and vision of OYAK;

  • analysis and improvement of business processes,
  • implementation and dissemination of the approach of quality management,
  • monitoring the quality systems and ensuring the sustainability thereof,
  • effectively implementing the activities aimed at increasing the participation of employees and improving the collaboration which are the basic principles of quality management

 constitute the key elements of the Quality Approach.